Support

Help with Cabins Press and Camp Fire

We help readers with Camp Fire sign-in, purchases, downloads, age controls, and account access. Authors can use the same support channel for storefront and reader-delivery questions.

Contact support

Email hello@cabinspress.com with the email address on your account, your device type, and a short description of what happened.

For privacy or parental-consent requests, email privacy@cabinspress.com.

Camp Fire sign-in

If sign-in does not open, update to the latest version and try again on Wi-Fi or cellular data.

Purchases and library

Include the order email and book title when asking about missing purchases or downloads.

Age controls

Parents can review age assurance and consent controls from Camp Fire's Profile tab.